Our programs focus on ensuring reliable and sustainable water access, promoting water stewardship, and educating customers on conservation. As Iloilo’s leading water distributor, we champion initiatives that enhance responsible water use and strengthen long-term community resilience.
Customer Care Assistance
Ka-TATAP Caravan
Metro Pacific Iloilo Water (MPIW) brings its services closer to communities through the Ka-TATAP Caravan. This outreach program provides customers with on-the-spot account inquiries, payment assistance, and educational sessions on water conservation and responsible water usage.
Text Blast
Stay informed with MPIW’s SMS Alert system! Customers receive timely updates on service advisories, scheduled maintenance, and emergency water interruptions to ensure they are always in the know about their water service.
Promos
MPIW understands the importance of continuous access to clean water. This special promo provides financial relief and flexible payment options for customers who need to reconnect their water service, ensuring households and businesses remain well-served.
Water Conservation & Awareness
Water-Saving Tips
Small changes can lead to big savings! MPIW shares practical water-saving techniques to help customers reduce their water consumption and lower their bills while promoting sustainable water use in the community.
El Niño Tips
As climate challenges arise, MPIW educates the public on how to manage water consumption efficiently during El Niño, ensuring households and businesses have a steady and sufficient water supply even in dry conditions.
How to Spot Leaks
